While completing her Master’s in Library and Information Science from the University of Washington, Madisen Egan began working in Access Services at Macalester College, where she has stayed for the past seven years. She supervises the Access Services team within the library as well as roughly fifty student employees at the Library's main service desk and ensures that the desk operates smoothly, efficiently, and equitably. She has also helped develop and lead various student training and skill retention exercises to work toward that end.