2020 LibTech Conference has ended
Weyerhaeurser Boardroom [clear filter]
Wednesday, March 18

10:30am CDT

Who are These People and Why are They in My Library? Using Empathy and UX to Understand your Library Patrons
How often does your library make decisions about services offered without checking with library users first? Are library administrators or external agents making decisions on behalf of library patrons without understanding their needs? Are you puzzling over why some of your programs are poorly attended, or services under utilized? Do you sometimes feel like you are floundering in the dark, trying to make sense of patron behavior? Have you done usability testing, but need to go beyond that to learn even easier methods for assessing and improving library services? In this session we will discuss ways to know your users better through some powerful UX techniques like: creating user personas, diagramming user journey maps, conducting focus groups and surveys, field studies, and card sorting. This session, conducted by a librarian at a university and a UX professional from the private sector, will include hands on demonstrations and group work showcasing both qualitative and quantitative UX methods. Attendees will leave with ready models to put to work in their library.

avatar for Rich Harrison

Rich Harrison

User Experience Consultant, Horizontal (at U.S. Bank)
avatar for Jennifer DeJonghe

Jennifer DeJonghe

Librarian, Metropolitan State University
Jennifer is a reference and instruction librarian. She is a MN Master Naturalist and a trained Labyrinth facilitator. She completed a walking pilgrimage to the labyrinth at the Chartres Cathedral in France and looks for ways to integrate labyrinths into library services and instruction. She... Read More →

Wednesday March 18, 2020 10:30am - 11:30am CDT
Weyerhaeurser Boardroom

1:00pm CDT

Putting It Together: Escape Room Activities for Outreach and Instruction in Every Library
In this interactive session, attendees will work in small groups to complete an escape room activity! Librarians at the University of Minnesota Duluth (UMD) developed escape room activities for outreach and instruction. The activities challenged students to work together to solve puzzles before TIME RAN OUT. Inspired by escape room activities at public and academic libraries, our goal for these escape rooms was to offer students an opportunity to engage with the library and information literacy in a new way. Attendees will learn about the digital and analog tools UMD librarians used to create and implement escape room activities, learn tips and tricks from the creation process, and work together to reflect on how they can create escape room activities at their own libraries. Beginning and experienced puzzle-solvers are welcome!

avatar for Kayleen Jones

Kayleen Jones

Education & Human Service Professions Librarian, University of Minnesota Duluth
Kayleen Jones is Education & Human Service Professions Librarian at the Kathryn A. Martin Library at UMD. She is responsible for the Children's Literature Collection at UMD.

Ian Moore

Fine Arts Librarian, University of Minnesota Duluth

Wednesday March 18, 2020 1:00pm - 2:00pm CDT
Weyerhaeurser Boardroom

2:15pm CDT

Identity and Impostor Syndrome in Library Makerspaces
Do makerspaces belong in libraries? Are librarians makers? As makerspaces become more prevalent in libraries, many librarians are questioning their role in the community of tinkerers and creators known as the "Maker Movement."

Gender imbalance and a lack of diversity in makerspaces can lead to impostor syndrome, or “a false and sometimes crippling belief that one's successes are the product of luck or fraud rather than skill” (Merriam Webster). Impostor syndrome can affect anyone, but studies suggest that women and people of color are more likely to experience these feelings of inadequacy.

This session will share the findings of one librarian’s examination of her impostor syndrome and consider factors that can contribute to self-doubt in library makerspaces. She will share the results of conversations and interviews with her peers, as well as strategies for managing impostor syndrome. Participants will then take time to reflect on a time when they felt out of place or unsure of themselves. Attendees will be broken into small groups for discussion and to share their own approaches for conquering impostor syndrome.


Leanne Nay

Digital Engagement Librarian, Indiana University
Leanne Nay is the Digital Engagement Librarian for the Indiana University Libraries in Bloomington, Indiana. Her research interests include filmmaking, digital media, graphic design, makerspaces, and wearable technology. Prior to joining the IU Libraries, she worked as the Digital... Read More →

Wednesday March 18, 2020 2:15pm - 3:15pm CDT
Weyerhaeurser Boardroom

3:30pm CDT

Digital Media Lab: Crafting Spaces to Support Innovation
As technology permeates learning and instruction, academic libraries have an opportunity to reimagine services to meet the needs of their communities in novel and meaningful ways. In this session, you will learn how our library conceived and implemented a digital media lab after determining that our campus lacked spaces and support for students and faculty to create digital content outside of the classroom setting. The digital media lab is supported by a dedicated staff member, open to the entire campus community, and situated around sound-isolating booths designed for recording and editing. The service model encourages our community to become comfortable learning new technologies, to master the use of communication tools, and to be proficient communicators in an interconnected world. In this session we will discuss the development of the space and its service model, the myriad possibilities for utilizing the equipment, and our work with campus partners in the planning and implementation phases of this project.

avatar for Cara Barker

Cara Barker

Associate Professor, Research & Instruction Librarian, Western Carolina University
Cara is the liaison for Fine & Performing Arts, Communication, and World Languages and the Scholar Studio Librarian at Western Carolina University. She has a B.S. in Film & Television from Boston University and an MLIS from the University of Washington.Cara's areas of research interest... Read More →
avatar for Scottie Kapel

Scottie Kapel

Scholarly Communications Librarian, Hunter Library, Western Carolina University
Scottie Kapel (she/her) is the Scholarly Communications Librarian at Western Carolina University, where she frequently works with students creating non-traditional research products. In addition to her scholarly communications responsibilities, Scottie is the liaison to criminology... Read More →

Wednesday March 18, 2020 3:30pm - 4:30pm CDT
Weyerhaeurser Boardroom
Thursday, March 19

1:00pm CDT

Harmonizing Practices and Principles: The Preliminary Work of a Privacy Task Force
Protecting user privacy has long been a stated professional value, but how much do library principles and practices really line up? Do librarians within the same institution agree upon what we are doing--and should be doing--to protect user privacy? Our interactive session will share the work of the recently formed Privacy Task Force at the University of Minnesota Libraries and also facilitate conversation around this complex topic. The Privacy Task Force is charged with inventorying how user data is collected, stored, and protected; engaging staff in conversation about user privacy; and making recommendations about library policies and practices. We will share why this group was formed, what we have learned thus far, what we still hope to do, and what some of our challenges have been along the way. We will share themes that surfaced as we inventoried current practices that we believe attendees will find both relatable and thought-provoking. During our session, participants will have the opportunity to consider and discuss illustrative user data privacy scenarios. Our session will be contextualized with insights and perspectives emanating from the broader national conversation currently happening around this issue. By sharing how one large university library is approaching this issue and engaging participants in real-life scenarios, we hope to avoid easy answers and provide space for reflection and lively discussion.


Mariya Gyendina

Assessment Librarian, University of Minnesota
avatar for Danya Leebaw

Danya Leebaw

Director, Social Sciences Department, University of Minnesota Libraries
Danya Leebaw is the Social Sciences Director at the University of Minnesota Libraries. She spent ten years as a social sciences librarian at Carleton College, and prior to that was a business librarian at Emory University. Danya earned her MLIS from the University of Pittsburgh. Prior... Read More →
avatar for Elaine Westbrooks

Elaine Westbrooks

Director of Information Technology, University of Minnesota
Keynote speaker Elaine L. Westbrooks has been the Vice Provost of University Libraries and University Librarian at the University of North Carolina at Chapel Hill since August 2017.  She is responsible for the leadership and general administration of the University Libraries which... Read More →

Thursday March 19, 2020 1:00pm - 2:00pm CDT
Weyerhaeurser Boardroom

2:15pm CDT

Accessibility Training through Pop-up Workshops
Accessibility can be intimidating, but no fear! You don’t have to be an expert to start learning on your own, or spreading awareness in your library. Come learn and discuss digital accessibility best practices for all types of libraries, see how easy it can be to get started, and learn how digital accessibility affects the ways users interact with libraries online. Then see a model of Accessibility Pop-up Workshops for internal training including lesson plans, handouts, and resources on a range of topics including how to create accessible documents. Leave with these tools and adapt them for workshops in your own library, or simply use them as an individual training guide. This informative presentation will intermix formal learning opportunities with small group discussions to share your knowledge and discuss accessibility in your library, all while gaining confidence to start implementing and sharing knowledge of accessibility best practices no matter your position in the library.

avatar for Jacqueline Frank

Jacqueline Frank

Research & Instruction Librarian, Montana State University - Bozeman
Obsessive dog owner.Loves dogs, rivers, science, and fresh air.Favorite quote: "Don't blow it - good planets are hard to find" (unknown).Let’s talk about: essentialism, personality types, & our current media addictions!

Thursday March 19, 2020 2:15pm - 3:15pm CDT
Weyerhaeurser Boardroom
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