Are you on the Ex Libris ALMA library system but also utilizing a third party software for doing interlibrary loan? If you could save thousands of dollars and put in about the same amount of time for interlibrary loan processes while giving your users a better experience would you consider dropping ILLiad? This past year, Concordia University in St. Paul, Minnesota, a school with around 5,000 undergraduate and graduate students, switched from using ILLiad software for InterLibrary Loan requests and instead took advantage of Resource Sharing in Ex Libris ALMA. Our driving motivators for this effort were 1) the positive impact on our users and 2) the unsustainable use of university resources.This presentation will discuss the process we went through to make a lasting impact on our users. It will include valuable details for others who might be interested in pulling this off as well.
