Please join us for a discussion about the evolving service and usage of an Automated Storage and Retrieval System (AS/RS) in library environments. Almost thirty years ago the first AS/RS was installed and put into production as a convenient on-site storage solution that facilitated quick access to low-use items while creating space for new high-use materials. However, this process was changed after an in-depth analysis. The AS/RS has been repurposed to house new and high usage materials for safety, security, customer service, auditing, etc. In order to meet increased demand, the AS/RS requires ongoing hardware and software support as well as dedicated employees and financial resources. Please join us as we explore storage, space and security, lessons learned, and future strategy of the library's AS/RS.